Emotional Intelligence: The Human Side of Leadership (Updated 4/2021)

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Emotional Intelligence: The Human Side of Leadership (Updated 4/2021)
Created by Robin Hills | Last updated 4/2021
Duration: 3h 20m | 8 sections | 67 lectures | Video: 1280x720, 44 KHz | 1.234 GB
Genre: eLearning | Language: English + Sub

Leading people from the heart with understanding, empathy and emotional intelligence.


Describe how to use emotional information in effective and meaningful ways

Recognise ways to use the intelligence in empathy at a deep level

Examine reality with an open mind to detee how values, beliefs and mindset create filters that influence experience

Investigate ways that you are utilising and balancing your energy for maximum efficiency

Explore methods and techniques to effectively express assertive behaviour as a leader at critical s

Distinguish the transactions between ego states and life positions defining how they influence behavior

Explain what drives people's behavior and the strokes they need to remain motivated

Identify ways to work with expressed emotions in empathetic and meaningful ways

This is an advanced course in emotional intelligence, so you should have an understanding of the basic principles of emotional intelligenceYou understand the foundations of emotional intelligence but are keen to practically apply this learning in the workplaceYou will have a keen interest in how interactions with other people work and how to build them more effectively as a leaderYou will have a willingness to complete the practical activities to grow and develop your emotional intelligence skills

Leading is not a series of mechanical tasks but a set of human interactions.

Leadership is a supremely human activity.  This fact explains why, among all the many demands by leaders, their character means more  than education.  We may love and work hard for a leader who knows little about the technical aspects of our work but is a human being who demonstrates high levels of emotional intelligence.  Leaders who are mean-spirited are frustrating and disliked, however great their technical abilities.

The unique challenges that you face are mainly relational focused around the people that you lead.  As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others.

Being a human leader with emotional intelligence means being responsible, communicating clearly, keeping promises and having self-awareness.

This emotional intelligence leadership course will be of relevance to you if you are in any leadership position. 

This leadership course investigates emotional intelligence at work as a core underpinning skill of leadership.  Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

Combining some of the most powerful concepts of human behaviour and communication with recent insights into positive psychology and neuroscience, the course will help you to enhance your leadership abilities.

To understand how and why emotional intelligence is important in leadership, we first need to have a better understanding of ourselves. We explore how to work with our strengths and limitations for greater impact and to understand what drives us and our emotional responses. We'll be diving deep into our emotional intelligence and how our brains consciously and unconsciously respond to situations.

You can expect practical tools, concrete and simple activities that you will be able to use right away with your team and colleagues.

In the end, the aim of this course is to open the way for a new understanding of emotional intelligence leading to new, highly effective and sustainable insights into leadership as we rise up to the challenges of leadership in the 2020s.

By the end of this course, my aim is that using your emotional intelligence at work as a leader, you will build upon the crucial role you play in your team and in its success.

This knowledge will guide both you and your team to new levels of collaboration and engagement.

The science behind the course...

Exploring the emotional intelligence framework at a deeper level, the course incorporates some of the most relevant studies and research based on human behaviour with a focus on how they can be practically applied to leadership and team management.

Behavioural sciences have gained an increased understanding of who we are as a species and how we engage with our environment and the people within it in emotional ways.

The insights gained through social sciences, positive psychology, and more recently the rapid breakthroughs in neuroscience provide a whole new understanding of who we are as human beings.

The learning from these disciplines can be applied to the corporate world and to leadership and this course gives insights into how this can be achieved using easy to apply techniques for concrete action.

By completing this course, you will be able to

Describe how to use emotional information in effective and meaningful ways

Recognise ways to use the intelligence in empathy at a deep level

Examine reality with an open mind to detee how values, beliefs and mindset create filters that influence experience

Investigate ways that you are utilising and balancing your energy for maximum efficiency

Explore methods and techniques to effectively express assertive behaviour as a leader at critical s

Distinguish the transactions between ego states and life positions defining how they influence behavior

Explain what drives people's behavior and the strokes they need to remain motivated

Identify ways to work with expressed emotions in empathetic and meaningful ways







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