Amazon Connect AWS Call Center(VOIP) Bootcamp: zero to hero

What you'll learn

Learn to set up a cloud-based contact center using Connect

Learn to setup dynamic contact flows

Learn to set up Connect with Polly.

Learn to set up Connect with Lex.

Learn to set up Natural Language Understanding (NLU) into Connect

Learn to setup contact flows with call recording in Connect

Explore an exciting career in AWS Cloud

Start an exciting, unique niche and high paying career in the Telecom & VOIP Industry

Small Business Owner could build their own Contact Center in the AWS cloud

Learn the AWS Connect from Bner to Advanced Level

Requirements

No experience required

Suitable for all types of business

Suitable for all types of students with different educational background. who likes to kick-start their career in the Cloud

Description

Become an AWS Call Center Telecom Eeer and learn one of the employers hard to find requested skills of 2021.

This is the most comprehensive, yet straight-forward course for the AWS Call Center Bootcamp from zero to hero on Udemy! Whether you have never programmed a Call Center solution before, already know the basics of AWS Connect or Call Center administration, or want to learn about the advanced Artificial Intelligence (AI) features in AWS Connect, this course is for you! In this course, we will teach you AWS Connect which would help you kick start your career in the AWS cloud. This would also help small, mid, and even large-size companies to retire on-prem call centers and potentially make a move to the cloud call center. Just for a side note one of the largest organizations on the planet runs their entire call center on AWS connect so if could do then other companies as well.

AWS Scripts and ChatBot Files are included with this course under the Udemy Resource section.

We cover a wide variety of topics, including:

By the end of this course, you will be confidently implementing AWS Call center solution as an alternative to Cisco, Asterisk, Avaya, Five9, NiceInContact, Aspect, Talkdesk, Genesys, 8x8, Serenova, EvolveIP, Telecom System, and many more.

You'll Also Get:

Life Access to course updates

Fast & Friendly Support in the Q&A section

Who this course is for:

IT & Cloud consultants who like to learn the new skillset within AWS cloud

Small Business Owner could cut their cost and get instant TCO by implementing Contact Center in AWS cloud



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