Driving Innovation Through Operational Excellence | Download Free

What you'll learn
Participants can help their organisations avoid the sub-optimisation that comes from fragmented approaches to change.
Participants able to apply the thoughts and approaches presented in order to identify, assess, and fix problems that are impacting them in the profession.
Define the process and understand the customer's expectations and needs regarding the output's quality.
Understand the effective techniques to generate more ideas and selecting appropriate solutions to be implemented for the success of the solution.
Requirements
No prior knowledge requires for this module.
Description
In a complex environment, process/ product/ service organizational innovation allows for excellence while recognizing potentially diverse environmental, social, economic, and corporate forces and ongoing instability. Modern management theory dictates that every innovation or design activity must be conducted within a complicated reality while being aligned with strategic objectives.By adopting a more holistic perspective, participants can help their organizations avoid the sub-optimization that comes from fragmented approaches to change. The participants in this training session will individually gain from being able to apply the thoughts and approaches presented in order to identify, assess, and fix problems that are impacting them in the profession.The recognition of potentially different environmental, social, economic, and organizational pressures and continual volatility, together with the creativity of process, product, or service-based organizations, allows for excellence in a complex environment. A key principle of contemporary management theory is that any initiatives involving new ideas or designs must be carried out within a complex reality and in harmony with primary goals.The objective of the course is to provide an in-depth study of operational excellence in the context of modern operations. This will be accomplished by considering the primary competitive drivers of efficiency and responsiveness, as well as the solutions made possible by new technology.
Overview
Section 1: Select Output Characteristic
Lecture 1 What is a customer?
Lecture 2 Types of voice of customer?
Lecture 3 Converting voice of customer into critical to quality
Lecture 4 Kano Model
Lecture 5 SIPOC
Section 2: Define Process Performance
Lecture 6 Baseline
Lecture 7 Charts
Lecture 8 Dashboards
Section 3: Define Operational Performance Objective
Lecture 9 Operational Performance
Lecture 10 Volume Forecasting
Lecture 11 First Past Yield
Lecture 12 Productivity Vs Efficiency
Lecture 13 CoPQ
Section 4: Identify Variation Sources
Lecture 14 Identify Variation Sources
Lecture 15 Histogram
Lecture 16 Causes & Impact of variation
Section 5: Screen Potential Causes
Lecture 17 Fishbone Diagram
Lecture 18 5 Why Analysis
Lecture 19 XY Matrix
Lecture 20 Data Collection Plan
Lecture 21 Graphical Analysis
Section 6: Establish Potential Improvements
Lecture 22 Brainstorming
Lecture 23 Benchmarking
Lecture 24 Solution Selection
Lecture 25 Mistake Proofing
Section 7: Implement Process Controls
Lecture 26 Control Plan
Lecture 27 Control Plan
Lecture 28 Training Plan
Lecture 29 Documentation Plan
Lecture 30 Monitoring Plan
Everyone in the company or business can benefit from this course, but managers and executives who are responsible for enhancing operational efficiency will find it particularly beneficial.,All levels of employees in both the private and public sectors can benefit from this training programme such as, Managers, Team Leaders, Supervisors, Technical Staff, Healthcare Personnel, Operations Personnel, and others.


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