Change Management - Foundation Course

What you'll learn
Accredited Course, Helps you get qualified and become immediately productive as a member of a change initiative / environment
Requirements
Familiarity with change and change management is useful but not essential.
Description
Overview
Section 1: Change and the Individual
Lecture 1 Welcome to Change Management Passport
Lecture 2 Module Objectives and Learning Theory
Lecture 3 Learning Preferences and Different Learners
Lecture 4 Learning new Skills
Lecture 5 Models of Individual Change
Lecture 6 Motivation
Lecture 7 Systematic differences between people
Lecture 8 Module Summary
Section 2: Change and the Organization
Lecture 9 Learning Objectives
Lecture 10 Organizational Metaphors
Lecture 11 Levels of Organizational Culture
Lecture 12 How Culture Develops
Lecture 13 How Culture is Shaped and Communicated
Lecture 14 Culture and Climate
Lecture 15 Module Summary
Section 3: Models of the Change Process
Lecture 16 Learning Objectives
Lecture 17 Lewins Three Step Model
Lecture 18 Kotters Eight Step Model
Lecture 19 Senge's Systematic Model
Lecture 20 Emergent Change
Lecture 21 Emergent approaches and Leadership
Lecture 22 Module Summary
Section 4: Key Roles in Organizational Change
Lecture 23 Learning Objectives
Lecture 24 Roles In Change
Lecture 25 What makes a good Sponsor?
Lecture 26 What makes a good Change Agent?
Lecture 27 Change Agents and Line Managers
Lecture 28 Module Summary
Section 5: Defining Change
Lecture 29 Learning Objectives
Lecture 30 Drivers for Change
Lecture 31 Cascading decisions and design
Lecture 32 Developing Vision
Lecture 33 Writing a Vision Statement
Lecture 34 Module Summary
Section 6: Stakeholder Strategy
Lecture 35 Learning Objectives
Lecture 36 Stakeholder Engagement
Lecture 37 Stakeholder Definition and Identification
Lecture 38 Segmenting Stakeholders
Lecture 39 Stakeholder Personas
Lecture 40 Stakeholder radar and mapping
Lecture 41 Managing relationships and mobilzing stakeholders
Lecture 42 Module Summary
Section 7: Communication
Lecture 43 Learning Objectives
Lecture 44 Cognitive biases
Lecture 45 Feedback Mechanisms
Lecture 46 Communication Approaches
Lecture 47 Role of Communication in Achieving Engagement
Lecture 48 Role of Sponsors and Leaders of Change
Lecture 49 Communicating Change and Barriers to Effective Communication
Lecture 50 Appealing to hearts and minds
Lecture 51 Communication Channels
Lecture 52 Planning for Effective Communication
Lecture 53 Module Summary
Section 8: Change Impact
Lecture 54 Learning Objectives
Lecture 55 Change Impact
Lecture 56 Categorizing Change Impact
Lecture 57 McKinseys 7S Model
Lecture 58 Stakeholder Impact Assessment
Lecture 59 Change Severity Assessment
Lecture 60 Module Summary
Section 9: Change Readiness
Lecture 61 Learning Objectives
Lecture 62 The Beckhard and Harris Change Formula
Lecture 63 Change Agents Networks
Lecture 64 Building a change team
Lecture 65 Module Summary
Section 10: Preparing for Resistance
Lecture 66 Learning Objectives
Lecture 67 The psychological contract
Lecture 68 Kanter - Common causes of resistance
Lecture 69 Building a strategy to manage resistance
Lecture 70 Building and sustaining momentum
Lecture 71 Module Summary
Section 11: Exam Preparation
Lecture 72 Learning Objectives
Lecture 73 Change Management Foundation Exam
Lecture 74 Foundation Exam - Styles of Question
Lecture 75 Foundation Exam Suggested Approach
Lecture 76 Module Summary
Anyone aspiring for a Change management career or current managers of organizational change, transition or transformation.,Those performing key roles in the design, development and delivery of organizational change programmes, including: a) Change Project Managers b) Transformation Managers c) Senior Responsible Owners d) Business Change Managers e) Change Programme Managers f) Operational Line Managers,This is an accredited course and prepares you for a qualification in Change Management.


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