Udemy - Prepare for the ITIL 4 Foundation certification in 3 hours

What you'll learn
IT Service Management
ITIL 4
Passing the ITIL® 4 Foundation exam
ITIL 4 practices
Understanding the ITIL framework
Requirements
No prerequisite is required to take the ITIL 4 Foundation Certification exam
Description
ITIL Foundation (ITIL 4 Foundation Edition) introduces candidates to ITSM, the Service Value System (SVS) which describes how all of the organization's components and activities work together, as a system, to facilitate value creation . ITIL SVS addresses many working approaches such as Agile, DevOps and Lean, in addition to the traditional process and project management through a flexible and value driven operating model.
ITIL 4 foundation complete course is rich, structured and exam-oriented training allowed several participants in the face-to-face training to have their certification from the first attempt, to prove their understanding and mastery of ITIL 4 and to open up career prospects in IT Service Management.
The exam success rate for this training during face-to-face sessions and via videoconference is 100%.
Training content
Master the key concepts and value of IT service management
Understand what the ITIL 4 framework is.
Understand the ITIL 4 objectives and vocabulary
Understand the 4 dimensions of ITSM
Understand how the ITIL guiding principles can help organizations adopt and adapt service management
Understand the purpose and key terms of the 18 ITIL practices and the 7 essential practices
Prepare and take the ITIL®4 Foundation exam
Test your understanding with quizzes at the end of each section
Example of real cases
Printable PDF training material for preparation
Please feel free to share this course with your network!
Who this course is for
Anyone wishing to master the fundamentals of ITIL 4 and pass the ITIL 4 Foundation certification

Homepage

https://www.udemy.com/course/prepare-the-itil-4-foundation-certification/