Advance IT Troubleshooting for Desktop Support Professional (2021)

Learn advance Windows 10, 11 IT troubleshooting skills to get growth in your Desktop Support / System Administration job


What you'll learn

You'll learn some easy solution for complex problems which you face in IT Support jobs.
You'll feel confident by learning and resolving most common problems related to systems.
You'll learn to prepare a virtual test lab on Hyper-V Virtualization technology for practice without any worry.
Installing Windows 10 and Make Bootable USB with CMD without any third party tool.
Resolve most of by perform advance System Troubleshooting without Reboot the system.
Optimize System Performance (Fix Slowness Issue) by tweak Startup, Service, Cleanup disk & Apps Etc..
Active Directory Setup from scratch
Active Directory Introduction
File System Related Troubleshooting

Requirements

Basic System Support Knowledge
A Laptop/Desktop for Practice
Basic PowerShell interface knowledge

Description

You'll learn advanced Windows 10 and Windows 11 troubleshooting IT Support skills which require on the job in this course by a Microsoft Certified Solutions Expert (MCSE) certified trainer.

You'll be able to prove yourself by learning advanced Windows 10 and Windows 11 IT troubleshooting knowledge while working as a Desktop support technician, technical support, or system administrator profile.

We'll create a virtual PC where you can practice without worry because changes made on the virtual PC will not affect your main physical system.

I hope you've basic knowledge of Windows 10, Windows 11, Active Directory Domain, PowerShell, and have a system for practice.

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What Students Are Saying About The Course:

· 5 stars, " Thank you for great lessons" - Khun Maung Hait.

· 5 stars, " Very good teacher..... thanks man" - Slaven Petrisevac

· 5 stars, " We need more details on this particular topics because it's an interesting topic" - Md Ashikur Rahman Rifat.

· 5 stars, " this is definitely a great match for i love everything about the course." - Ephraim Bodiba.

· 5 stars, " Great Course" - Nikola Ristic.

· 5 stars, " Pace of teaching thanks so much" - Mukiibi Abdul.

· 5 stars, " Very Helpful for my career" - Akouete Avessou

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We'll cover the below Modules in this course:

Prepare Virtual Test lab

· Install Hyper-V on Local System

· Create Virtual Machine (VM)

· Download Free Evaluation OS Image

Installing Windows

· Installing Windows 10

· Hyper-V Interface Overview

· Increase Disk and Memory

· Use of Snapshot (Time Saving)

· Make USB Bootable with GUI Tool

· Make USB Bootable with Command (CLI Tool)

· Access Boot Menu

Troubleshooting without Reboot

· Fix stuck Windows service

· Fix Not Responding Application or Desktop

· Logoff Another User Manually

· Logoff user Remotely through PowerShell

· Delay in Replication of Assigned Permission

· Fix Domain Trust issue without Re-joining & Reboot

Optimize System Performance (Fix Slowness Issue)

· Monitor CPU, Memory & HDD Utilization

· Find & Kill High Utilization Process

· Check Startup time and Reboot

· Uninstall unwanted applications

· Run Disk Cleanup (Not Required System Files)

· Deep Cleaning Through TreeSize Free Tool

· Defragment Disk

· Disable Startup Applications

· Disable Unwanted Services

Active Directory Setup (Optional)

· Introduction

· Create Virtual Machine for Server 2019

· Install Windows Server 2019

· Rename System Name

· Server Manager Introduction

· Install Active Directory Role

· Promote Active Directory Domain Controller

· Set Static IP Address

Active Directory Introduction

· Active Directory Users and Computers (ADUC)

· Active Directory Administrative Center (ADAC)

· Manage Users (User Account, Service account, Group)

· Domain Rejoining

· Computer Accounts

· Info about Default Quota for Rejoining System

· Check Password Expiration and Account Status

File System Related Troubleshooting

· Recycle Bin Settings

· Cleanup Recycle Bin Data of Multiple Users Profile (Advance)

· Close Locked Open Files on File Server

· How To Fix Filename Is Too Long Issue

Who this course is for:

Who wants to advance their career in IT as Desktop Support Engineer or IT Help Desk Technician for System Administration.
Who wants growth in their career by enhancing their technical skills.
Who wants to be Master in fixing system related problems.


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