Soft Is the New Hard How to Communicate Effectively Under Pressure [Audiobook]

Are you tired of dealing with sulking, tantrums, personality clashes, and poor performance?
If you are not getting the results you need as a high-performance leader, this audiobook is for you.
In it, you will learn a new approach to communication that will radically improve your leadership effectiveness.
Communication is the king of the so-called "soft" skills that are essential in the modern workplace. Yet most of us have had little or no training in how to communicate effectively, particularly under pressure.
We haven't been taught the foundations of great communication.
In Soft is the New Hard, communications and soft-skills specialist Leah Mether gives you the complete solution: a step-by-step process that underpins communication and lays the foundations for success.
Mether's proven strategies will help you:
defuse conflictmanage yourself under pressureinspire individuals and teams to actioninfluence decisions and outcomeslead your team through change, restructure or transitiondeliver difficult messagescommunicate clearly in an emergency or crisis
No-one is a perfect communicator, everyone can improve. And with this audiobook, Mether shows you how.